What are exclusive online prices?
We have reduced the prices of some of our products, when purchased online only, against our 2017-18 published catalogue prices. To receive the exclusive online pricing, you must place your order online.
All products with an exclusive online price will be shown clearly on the website.
What is a matched product and what is “like-for-like”?
For branded products, we match where competitors sell an identical product. For non-branded products we match products that are identical in use, including size, colour, variant and quality. “Like-for-like” products are comparable in terms of quality and size; in other words, it must be possible to use our products in preference to our competitors as a genuine alternative.
What is our price comparison feature?
Our price comparison feature is a handy tool which shows any savings you are making by ordering through us instead of our competitors.
We have matched key top-selling products in our range against like-for-like equivalents sold by our competitors. If our matched product prices are lower than our competitors, we will show you the savings that you will make by purchasing through us. If you have a discount or pricing agreement with us, these additional savings will also be shown in your overall savings in the basket.
What are Classmates alternatives?
Classmates is our own range of top selling school products. Classmates are often cheaper than branded alternatives. A branded alternative is a non-Classmates product of similar size, colour, variant and quality that could be used for the same purpose.
When you have a branded or non-branded product in your basket for which there is a cheaper Classmates alternative, we will offer you the ability to switch to our Classmates range and make further savings. Of course, you are under no obligation to switch.
Where do we get competitor’s prices?
We routinely check prices on our competitor’s websites.
How do we match products and prices?
Branded products are easy to match, as long as our competitors sell the same products and pack sizes as we do.
Occasionally, our competitors sell packs in similar but different sizes to our own. We will only match against these products if our costs per unit are lower than our competitors.
How are savings calculated?
Savings are calculated ‘product by product’ for every matched product in your basket where we have a match to the competitors listed below.
- Where our matched product is matched to one competitor, and ours is cheaper, we will calculate the saving you make by shopping with us for that product.
- Where our matched product is matched to more than one competitor, and is cheaper than all competitors, we will calculate the minimum saving that you would make by shopping with us for that product.
- Where our matched product is matched to a competitor, but ours is not cheaper, we will calculate how much extra you will pay by shopping with us, so that we can deduct that from your total savings.
- Where a matched product is not matched to any of our competitors, we will not calculate any savings.
All savings, plus any extra costs from matched products, are totalled to give you your saving in your current basket.
What about products that are not matched?
Products which are not matched are excluded from any saving calculations.
Which competitors do we match against?
We match against TTS, and The Consortium.
How often are prices and matches updated?
Competitor prices and calculations are updated on our site usually daily. Product matches are carried out on an ongoing basis.
Terms and conditions
Where you see the exclusive online pricing logo we have reduced the price of these products online against our 2017-18 published catalogue price. This pricing is only available on orders that are placed online.We regularly check our online prices against TTS Group and The Consortium.
If our product prices are lower than these competitors on a like-for-like basis, we will show you the savings that you will make by purchasing through us. If you have a discount or pricing agreement with us, this saving will be included in your overall saving in your basket.
For some products, you can make a further saving by switching to our own brand Classmates alternative. Where these are available, we will show you this in the basket on our website. You can choose to switch individual items, or all eligible products in the basket. We will show you the savings that this will give you, but of course you are under no obligation to switch.